Privacy Policy

Last updated: 9 October 2026

This policy explains what personal data Ronesi handles when you use this website or contact us, why we handle it, who we share it with, how long we keep it, and the rights you have. It is written to meet the EU General Data Protection Regulation (GDPR) and the Spanish Data Protection Act (LOPDGDD 3/2018).

01Who we are

Ronesi organises private luxury events across the Canary Islands, Spain. We are the data controller for the personal data described in this policy. You can reach us about anything in it:

• Email: [email protected]
• Phone / WhatsApp: +34 623 024 460
• Office hours: Monday to Friday, 10:00–18:00 (Canary Islands time)
• Based in Tenerife, Canary Islands, Spain

02What we collect

We only collect what you choose to send us through the enquiry form or by contacting us directly:

• Your name (a first name is enough)
• Your contact detail — a WhatsApp number or an email address
• Details about the event you are planning: type of event, approximate date and guest numbers, approximate budget, and any free-text notes you add
• The content of any message, email or WhatsApp chat you send us

We do not use advertising trackers or cookies on this website, and we do not buy or enrich your data from other sources. We count visits in aggregate, without cookies — see section 06.

03Why we use it, and our legal basis

• To respond to your enquiry and to discuss, plan and deliver an event for you — legal basis: steps taken at your request before entering a contract, and performance of that contract (GDPR Art. 6(1)(b)).
• To keep records of our correspondence and quotes — legal basis: our legitimate interest in managing enquiries and keeping business records (GDPR Art. 6(1)(f)).
• To meet legal obligations, such as tax and accounting rules — legal basis: legal obligation (GDPR Art. 6(1)(c)).

We do not use your data for marketing unless you separately ask us to, and we do not make automated decisions about you.

04How the enquiry form works

The form on this site does not send data to a server of ours. When you finish it, your browser opens WhatsApp (or your email app) with the information pre-filled, and you decide whether to send it. Until you press send, nothing leaves your device. Once you send it, we receive it as an ordinary WhatsApp message or email.

05Who we share it with

We do not sell your personal data. We share it only with:

• Meta Platforms (WhatsApp) — if you contact us over WhatsApp, your message and number are processed by WhatsApp under Meta's own privacy terms.
• Our email provider — if you contact us by email.
• Cloudflare — which hosts this website and provides the cookie-free visitor statistics described in section 06.
• Our other IT providers — who keep our systems running.
• Suppliers involved in your event (venues, caterers, transport and similar) — only the details needed to arrange the services you have asked for, and only once you engage us.
• Professional advisers and authorities — where required by law, for example our accountant and the tax authorities.

06External content and visitor statistics

This website loads one piece of third-party content: Cloudflare Web Analytics, a privacy-first statistics script. It counts page views, the site that referred you, your approximate country and your browser and device type, so we can see which pages are useful. It sets no cookies, stores nothing on your device, does not fingerprint you and does not follow you across other websites; Cloudflare does not use this data for advertising. Legal basis: our legitimate interest in understanding, in aggregate, how the site is used (GDPR Art. 6(1)(f)).

We also count, per page and per day, how many times the WhatsApp, phone and email links on this site are used, so we know which pages help people get in touch. Only the page address, the type of link and the date are stored — no IP address, no device information and nothing that could identify you. These counts are kept on Cloudflare's infrastructure.

There are no external fonts, advertising, maps or embedded media. Fonts and every other asset are served from this site's own domain.

07International transfers

WhatsApp / Meta, Cloudflare and some IT providers may process data outside the European Economic Area. Where they do, the transfer is covered by a European Commission adequacy decision or by Standard Contractual Clauses.

08How long we keep it

• Enquiries that do not lead to a booking: up to 24 months, then deleted.
• Clients: for the duration of the project, and afterwards for as long as needed to meet legal, tax and accounting obligations (generally up to 6 years under Spanish law).
• WhatsApp chats: as above, kept within the WhatsApp app.

09Your rights

Under the GDPR and the LOPDGDD you can ask us to:

• give you a copy of your data (access);
• correct inaccurate data (rectification);
• delete your data (erasure);
• restrict or object to our processing;
• provide your data in a portable format;
• withdraw any consent you have given, at any time.

To exercise any of these, email [email protected]. We reply within one month. You can also complain to the Spanish Data Protection Agency (AEPD), C/ Jorge Juan 6, 28001 Madrid — www.aepd.es.

10Cookies and local storage

We do not use cookies. The site stores one technical value in your browser's session storage (rIntro) so the opening animation plays only once per visit. It holds no personal data and is cleared when you close the tab.

11Security

We take reasonable technical and organisational measures to protect your data. No method of transmission is completely secure, so please do not send sensitive information (health details, financial account numbers, ID documents) through the form.

12Changes to this policy

We may update this policy. The "last updated" date at the top always shows the current version.